Privacy Policy

Your privacy is of great importance to us at EXPLORE GROUP SPAIN S.L. (www.exploremarbella.com). The policy below describes how we deal with personal information when you use the EXPLORE GROUP SPAIN S.L. (www.exploremarbella.com) Services.
You are required to register with your email address in order to use the EXPLORE GROUP SPAIN S.L. (www.exploremarbella.com) service.
When you register we ask for some personal information, including a valid email address and mobile phone number. The information collected during this process is used to identify on return visits and to enable us to provide you with the EXPLORE GROUP SPAIN S.L. (www.exploremarbella.com) service. This information remains confidential and will not be disclosed to third parties.
When purchasing an ExploreMarbella voucher you will be asked to provide additional information, namely your first and last name, postal address, date of birth, telephone number and details of your preferred payment method such as credit or debit card details.
We do not store these card details. Card information supplied during the purchase is handled by our payment provider via a securely encrypted connection. We store the cardholder name and postal address for the purpose of account identification and in the event of any payment disputes to enable us to identify the purchasing customer.
At no point are your card details stored within the EXPLORE GROUP SPAIN S.L. (www.exploremarbella.com) website.

Cookies

The EXPLORE GROUP SPAIN S.L. (www.exploremarbella.com) website uses cookies to enable us to provide an enhanced personalized service to you our customers. A cookie is a simple text file that is stored on your computer, enabling us to recognize regular visitors and to customize our service accordingly. No personal information about the user is stored in, or retrieved from, the cookie file. Our cookies do not enable us to see any other information from your computer, and they do not pose any threat to security or privacy. Cookies are used routinely by many of the most reputable “household names” websites on the internet as an aid to providing good service.
We may use technology to track the patterns of behavior of visitors to our site. This can include using a cookie which would be stored on your computer.
Your statutory rights are not affected.